Jeff B. Crollard, J.D.
Attorney and Counselor at Law

Jeff B. Crollard of Crollard Law Office, PLLC in Seattle, was the attorney for the Washington State Long-Term Care Ombudsman Program from 1990 to 2014. Ombudsmen advocate for the people living in nursing homes, assisted living facilities and adult family homes. The Ombudsman Program in Washington is independent of the state’s licensing agency, DSHS.

Over the years, Jeff represented a number of residents and ombudsmen to obtain better care in facilities, wrote exposé reports on behalf of the Ombudsman Program regarding the poor state oversight of care facilities, particularly of the state’s assisted living facilities and adult family homes, chaired or co-chaired state taskforces concerning vulnerable adults and long-term care facilities, and participated extensively in related state policy, regulatory, and legislative issues. Over the course of 25 years, Jeff has helped draft significant portions of the state’s vulnerable adults law and the state’s regulations and laws governing long-term care facilities. Jeff also is a frequent trainer and CLE and CE presenter.

Jeff Crollard’s private law practice includes representing residents of long-term care facilities who have been abused, neglected, or suffered wrongful death, such as from falls, pressure sores, malnutrition, assaults, burns, or elopements. He represents elderly individuals who’ve suffered financial exploitation. And he sometimes represents people accused by DSHS of abuse, neglect, or financial exploitation. Jeff has served as a hearing officer for the Washington State certified professional guardianship board. Jeff was co-counsel in Ryan v. Dreyfus, No. C09-0908RAJ (W.D. Wash. 2010), a federal class action suit that restored the state’s adult day health program. Jeff was counsel in Raven v. DSHS, 177 Wn.2d 804 (Wash. 2013), a case holding it was not neglect for a guardian to honor a person’s wish to live at home rather than in a nursing home.

Jeff Crollard is past chair of the state bar association’s Elder Law Section, past co-chair of the state trial attorney association’s Elder Abuse Section, and previously served on the leadership council of the National Consumer Voice (formerly the National Citizens Coalition for Nursing Home Reform). Jeff is a graduate of the University of Washington, and the University of California, Berkeley, where in 1985 he received a law degree and masters degree in public policy. Jeff grew up in Yakima, Washington and is a fourth generation Washingtonian. His grandfather, father, and son are all UW law school grads, his daughter is a UW educated speech therapist, and his wife is a music therapist at the UW Medical Center.